PRO Services in Qatar
PRO services in Qatar are the government transactions a company goes through to operate and employ staff: the establishment card, labour approvals, work visas and residence permits, attested documents, legal translation, licence renewals and, at the end, closing the company. We prepare each file in the sequence the ministries work in and track the renewal dates.
PRO services at a glance
- To issue or renew the establishment card
- QAR 200
- After an employee arrives, to complete residence
- 30 days
- After a residence permit expires, to renew it
- 90 days
- The longest a work permit lasts
- 5 years
From Law No. 21 of 2015, the Labour Law and the Ministry of Interior; see the sources at the end of the page.
What PRO services cover
Establishment cardThe Ministry of Interior record your staff requests depend on.
Establishment card
Visas and permitsLabour approval, work visas and residence permits for staff.
Work visas and permits
Document attestationPapers from abroad, attested for use in Qatar.
Document attestation
Legal translationArabic translation for the authority that receives it.
Legal translation
CR renewal and amendmentsRenewals and changes on the Single Window.
CR renewal and amendments
Company liquidationClosing the company and cancelling what it holds.
Company liquidation
The order things happen in
Say a new company has its licence and wants two engineers from abroad. This is the sequence.
- Establishment card
Issued automatically with the commercial licence through the Single Window, for QAR 200. Labour approvals, visas and residence permits all use its number.
- Labour approval
The authorised signatory requests it on the Ministry of Labour’s Establishments Portal, signed in with the smart card. There is no fee; the establishment ID must be active.
- Work visa
The Ministry of Interior issues it against attested certificates, an attested good conduct certificate, the employment contract and a medical test taken abroad.
- Residence permit
Within 30 days of the employee’s arrival, with the contract attested by the labour department and a copy of the establishment ID.
- Renewals
Residence permits are renewed within 90 days of expiry. The establishment card renews with the CR and licence.
What a PRO (mandoob) is
In Qatar the word mandoob, or PRO, means the person who takes a company’s files to the government. A small company often has no mandoob on its payroll. It uses one from outside for the paperwork.
Ministry of Interior requests go in two ways: through the signatories named on the establishment card, or through a mandoob the ministry has approved at the company’s request.
The PRO card
- Given to
- The mandoob, once the ministry approves them
- Issued by
- Ministry of Interior, General Directorate of Passports
- Needs
- A company letter, a copy of the establishment card, the PRO’s ID and a photo
- Fee
- QAR 200
- With an outside mandoob
- The signatory still signs in for steps that need their own smart card
Dates a company must not miss
| When | What must happen | Rule |
|---|---|---|
| An employee arrives | Residence procedures completed within 30 days | Law No. 21 of 2015, Art. 10 |
| A residence permit expires | Renewed within 90 days | Law No. 21 of 2015, Art. 8 |
| A resident travels | No more than six months in a row outside Qatar without a return permit | Law No. 21 of 2015, Art. 14 |
| The CR and licence are renewed | The establishment card renews with them | Ministry of Commerce and Industry, July 2024 |
What we do, and what stays with you
We prepare
- Each request’s file, with the documents it needs
- A check of names, numbers and activity against your CR and establishment card
- Which step comes first for each new hire
- Your renewal dates, tracked in one calendar
Stays with you
- Steps that need the authorised signatory’s own login
- Government fees, which you pay in the portal or Metrash
- Originals, when a ministry wants to see them
Services in this group
- Establishment cardIssue, renewal and changes
- Work visas and permitsLabour approval, visas and residence
- Document attestationPapers from abroad, ready for Qatar
- Legal translationCertified Arabic translation
- CR renewal and company amendmentsRenewals and changes
- Company liquidation and closureClosing a company properly
Common questions about PRO services in Qatar
What are PRO services in Qatar?
The government transactions a company needs to operate: the establishment card at the Ministry of Interior, labour approvals and work permits, visas and residence permits for staff, document attestation, legal translation, renewals of the commercial registration and the establishment ID, and closing the company. A PRO prepares the files and follows them through.
Source: Ministry of Interior, Department services (visas, residence permits, establishment and PRO cards)
What is a PRO in Qatar?
A public relations officer, also called a mandoob, handles a company’s government paperwork. The Ministry of Interior issues a PRO card to the company’s officer against a company letter, a copy of the establishment card, the officer’s ID and a photo, for a QAR 200 fee shown on the ministry page.
Source: Ministry of Interior, Department services (visas, residence permits, establishment and PRO cards)
Does a company in Qatar have to use a PRO services company?
Not by law. The company’s authorised signatory can log in to the government portals with the smart card and submit requests, or the company can give its own employee a PRO card. Many small companies use an outside PRO services company because the steps, documents and deadlines are many.
Source: Hukoomi, Request to issue a labour recruitment approval (Ministry of Labour)
What does a company do first after getting its licence?
It gets its establishment card from the Ministry of Interior, because labour approvals, visas and residence permits all use the establishment ID. Then it requests labour approval for the jobs it needs, applies for work visas, and completes residence within 30 days of each employee’s arrival.
Source: Law No. 21 of 2015 on the entry, exit and residence of expatriates (Al Meezan)
Can someone act for me at the ministries?
Yes, within limits. A company can name a mandoob, whom the Ministry of Interior approves and gives a PRO card, and the Ministry of Justice issues a special power of attorney for government transactions. Some steps, such as labour approvals, still need the authorised signatory’s own login.
Source: Ministry of Justice, Special power of attorney for government transactions
Did not find your question? Ask an adviser. We reply with what applies to your case.
Sources
Official sources for the facts on this page, last checked 24 Oct 2026.
- Ministry of Interior, Department services (visas, residence permits, establishment and PRO cards)
- Law No. 21 of 2015 on the entry, exit and residence of expatriates (Al Meezan)
- Minister of Interior Decision No. 25 of 2019, Executive Regulations of Law No. 21 of 2015 (Al Meezan, Arabic)
- Labour Law No. 14 of 2004 (Al Meezan)
- Hukoomi, MOCI launches establishment registration through the Single Window (28 Feb 2022)
- Ministry of Commerce and Industry, Automatic renewal of establishment registration via the Single Window (1 Jul 2024)
- Hukoomi, Request to issue a labour recruitment approval (Ministry of Labour)
- Ministry of Interior, Work visa on company sponsorship
- Ministry of Interior, First-time residence permit
- Ministry of Justice, Special power of attorney for government transactions
Tell us which transaction is next, and when your company’s documents expire.
We tell you the steps, the documents and the dates.